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RE: ot Pathetic Service BT


  • To: <ukha_d@xxxxxxx>
  • Subject: RE: ot Pathetic Service BT
  • From: "Amar Nagi" <amar@xxxxxxx>
  • Date: Thu, 20 Jun 2002 13:46:03 +0100
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

i was going to have an additional line put in so an appointment was set for yesterday
at 5.00 as i am work. I get a phone call for an enginneer at 4 asking whether i could
make it eariler as he only worked till 5. I said no and he said no problem
i will get someone to come after 5. Sure as hell noone turns up.
I ring up this morning and they say noone can come out till saturday next week,
as they cannot do after 5 appointments at that dept. I said am i entitled compensation ?
she said no cause they never made an orignal appointment. Of course they did why the hell
did i get called and told someone will turn up later. ARGH!! i have cancelled the order !!
I am now looking for another company to install an additional line. any suggestions

For more information: http://www.automatedhome.co.uk
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