RE: ot Pathetic Service BT

["BUTLER, Tony, FM" <tony.butler@xxxxxxx>]

Title: [ukha_d] Re: Gadget Alert

Depends on where you are - you could go for Telew*nk (Renowned for their shite customer services) or NTHELL (also renowned for their shite customers ervice)  :-)

 

It's a case of 'rock' and 'hard place'  I'm afraid.  I had shedloads ofp roblems converting from BT Business Hightway to BT 1 residential line + Telew*nk 1 line + broadband internet to the point where I didn't want to deal with either of them ever again - but then the alternative was.....nothing, so I resisted my urge to tell them all where to shove the lot and ended up with not quite what I wanted, but something I could work round the limitations of......

 

Sorry it's not good news :(

 

 

Tony

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent: 20 June 2002 13:46
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] ot Pathetic Service BT

i was going to have an additional line put in so an appointment was set for yesterday

at 5.00 as i am work. I get a phone call for an enginneer at 4 asking whether i could

make it eariler as he only worked till 5. I said no and he said no problem

i will get someone to come after 5. Sure as hell noone turns up.

I ring up this morning and they say noone can come out till saturday next week,

as they cannot do after 5 appointments at that dept. I said am i entitled compensation ?

she said no cause they never made an orignal appointment. Of course they did why the hell

did i get called and told someone will turn up later. ARGH!! i have cancelled the order !!

I am now looking for another company to install an additional line. any suggestions

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