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RE: Re: Something to Make TIVO owners cry.
- To: <ukha_d@xxxxxxx>
- Subject: RE: Re: Something to Make TIVO owners cry.
- From: "Phil Harris" <phillip.harris1@xxxxxxx>
- Date: Thu, 6 Sep 2001 10:06:32 +0100
- Delivered-to: rich@xxxxxxx
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
Cool ... I generally do make comment on good service. I recently went up to
customer services at Tesco about a lady who had been exceedingly helpful
and
they seemed to be unable to grasp at first that I wasn't complaining and
actually wanted to make a positive comment. They took my details and my
comments, thanked me for my input and I went on my way.
About three days later I had a call from Tescos stores and they put the
lady
in question through to me, she was bubbling away and was very enthusiastic
in thanking me for making such nice comments about her. It seems that she
was up for a review of some kind and during her meeting her manager
referred
back to my comments and that seems to have helped her. She was very
chuffed!
Made me feel good!
Phil
> -----Original Message-----
> From: Dan James [mailto:UKHA@xxxxxxx]
> Sent: 06 September 2001 09:42
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Re: Something to Make TIVO owners cry.
>
>
> On the other hand if you want to find someone in a chain store who
> knows what they are talking about try the main Dixons in Brighton,
> theres a guy in there who is superb and actually understands the
> technology. (his name is Stephen Candy)
>
> Dan
>
>
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