RE: BT ISDN + BT Anytime

["Phillip Harris" <phillip.harris1@xxxxxxx>]

Hiya Kenneth,

Nope ... I don't reckon it's a rip-off as you put it ... the only issue I
have with BT was that at the time of ordering I was told it included BT as
my ISP and it didn't which is no great problem. I do have an issue with the
cost of HH when compared to ADSL and cablemodems and thats where BT have me
by the nuts as ADSL won't be here for at least a year or two and
cablemodems
are uncertain too.

Where I live our phone lines are very bad ... I mean real real bad. My
transfer rates used to be in the order of 1.5 - 2.0 kbytes/sec and I would
have to try maybe four or five times to get online before being able to
successfully connect. Each "try" would take maybe 1.5 - 2 minutes
before I
eventually nuked the connection.

As soon as I had HH installed I started getting connections within 40
seconds and transfer speeds of maybe 3 kbytes/sec *FROM MY OLD ANALOGUE
3COM
MODEM* ... now that I've got the ISDN modem hooked up I'n getting online
within about 7 seconds from request and I'm getting close on 7kbytes/sec
transfer rate. Not blistering compared to what I had at my last house
(512kbits cablemodem) but a shedload better than what I was using here a
week ago. Plus of course I don't have the missus grumbling about me tying
up
the phone line nor do I have to wait in the middle of a conversation whilst
my PC decided that it's going to try to dial up and check my email.

My "grumble" below was at the fact that someone appeared to have
cancelled
my install because someone else had ammended my records to say that mine
was
a HH line already. The different departments of BT do not talk to each
other
it seems and I was bounced all over the place and over about 5 different
phone numbers to simply try to find out whether my surftime registration
had
gone through!

I'd rather be spending £20 a month on permanent 512kbits cablemodem access
but in the abscence of that then HH will have to do - it ain't perfect but
it's a sh*tload better than what I had!

Phil

> -----Original Message-----
> From: Kenneth Watt [mailto:kennethwatt@xxxxxxx]
> Sent: 07 April 2001 22:31
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] BT ISDN + BT Anytime
>
>
> Phil,
>
> Sorry I've been offline for a few days, I hate to say it but I
> did warn you
> about this, BT HH = BT Ripoff!
>
> That's what I was trying to tell you a few weeks ago and, now your
stuck
> with it for a year, been there, got the t-shirt!
>
> K.
>
> -----Original Message-----
> From: Phil Harris [mailto:phillip.harris1@xxxxxxx]
> Sent: 05 April 2001 13:34
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] BT ISDN + BT Anytime
>
>
> With all respect to Keith as a BT employee it seems that most of BT
don't
> know Jack S**t.
>
> I was told that my £39.99 Home Highway deal included BT Surftime
> *AND* BT's
> ISP charge - it didn't!
>
> I was told the day before the install that I already had home
> highway so the
> install had been cancelled...
>
> *sigh*
>
> Thankfully it did all work in the end.
>
> Phil
>
> > -----Original Message-----
> > From: James Hoye [mailto:james.hoye@xxxxxxx]
> > Sent: 05 April 2001 13:18
> > To: ukha_d@xxxxxxx
> > Subject: RE: [ukha_d] BT ISDN + BT Anytime
> >
> >
> > > Keith's understanding is mine too ...
> >
> > This is what we suspected - although it doesn't help having
> > different BT
> > people telling you contradictory things...
> >
> > And it's going to be a MINIMUM of 50 WORKING DAYS  to install a
2Mbps
> > pipe...  In this day and age...?
> >
> > James H
> >
> >
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