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Campbell,
If BT
relocated the master you should still have an NTE5. That is a full size
socket
with a split front plate.
BT's
responsibility is upto the NTE5. Your wiring will be connected to the
removeable
part.
Undo
the two small screws in the NTE5 faceplate and unplug it. Behind that is
the
proper master socket where BT's line ends. Plug a known good phone into
that. If
it works, your wiring is faulty, if not the fault is on the
line.
From
the description you have given the fault is outside. RTNR (ring tone no
reply)
will occur if the line is cut or broken. If that happened in your internal
wiring it would be unlikely to affect all your sockets.
The
most likely fault in your own home is a shorted cable, that would make the
line
PET (permanent engaged tone) or NU (number
unobtainable).
If you
dont have an NTE5 then you cant have any of your own wiring
!
If you
have an NTE5 but it isnt wired up correctly then that is the fault of a
previous
BT engineer.
If you
want to know more give me a call
Keith
If nayone can aqdvise I would be grateful...
My
mother and father in law's telephone is dead... i.e. if you phone them it
rings out on your phone but not on their phone also, if you lift their
phone
there is no dialtone, in fact there is nothing.
I have tried different phones to no avail. BT
have said they will charge ~£70 if they come out and find the fault is in
the
house...as their engineer removed the master components to make it a slave
socket and relocated the master. This is not good. My in laws are elderly
and
cannot afford this charge, we have said we will pay it if required, but
they
won't have it.
I know a few of you guys are very
knowledgeable
on the telephone front, if you could advise some tests (armed with
multimeter). I know only two wires fedd into the house and think I have
located them, but what next
thanks
Campbell
Campbell
If the whole world smiles
is it a Universal
Beam :-)
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