Re: [OT] Gateway Monitor Repair

["Mark McCall" <mark@xxxxxxx>]

Hmmmmmmm....our Gateway machines all have 3 year warranty but the monitors only have 1.  Their support was grim BEFORE they pulled out of Europe so I dread to think what it's like now.

 

M.

 

----- Original Message -----

From: Kenneth Watt

To: ukha_d@xxxxxxx

Sent: Friday, November 23, 2001 7:11 PM

Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

Mark,

 

I don’t know about PC monitors but if it were a white goods product then IIRC the spares *have* to be available for a minimum of eight years – by law! If the manufacturer cannot supply the parts then they are obliged to either give you a new one or give you one at a hugely reduced cost.

 

K.

 

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 23 November 2001 12:17
To: ukha_d Egroup
Subject: [ukha_d] [OT] Gateway Monitor Repair

 

We’ve just been told that one of our 17” Gateway monitors is not able to be repaired because a replacement “fly-back transformer” is no longer available.  The monitor is only two years old and it seems a shame just to dump it like this.

 

Anyone know where I could try for the part before writing it off?

 

Thanks

 

M.

 

 

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