Best DIY online retailer ?

["RayWBo@xxxxxxxxx" <RayWBo@xxxxxxxxx>]

Hello All,

I have been reading the many posts here, and appreciate everyone's
input that enabled my research leading me to decide on the ELK M1 Gold
to replace my old security only FBI panel.

Going beyond security as I need to automate UPB lighting and remotely
monitor from another home outside the US.

I know this might be a question loaded with a lot of opinions and
dangerous territory, but in your experience which of the dozens of
retailers support their customers best? I am not looking for low-ball
pricing, just a good company to purchase from!

Thanks and Regards,
Ray