Re: 2414 INSTEON CONTROLLER

[foolslogic@xxxxxxxxx]

It was an Insteon tech support person who suggested the shareware. To
her credit, she did accept a material return already on the unit.

All this leads me to think that while an interesting product, Insteon
has a way to go. If we cannot sell it as a contractor it is left of
interested homeowners who have the patience for this back and forth
complication. The really nice thing about a manual Lutron Diva dimmer
is it works everytime, day in - day out. Yes one does have to get off
the couch, but it beats going to a newsgroup to decipher a products
reliability.

Dave Houston wrote:
> Try the Insteon forum I cited. They seem to be pretty good at responding to
> questions. And Smarthome is excellent when it comes to replacing defective
> hardware although I suspect there will be some inevitable finger pointing at
> the third party beta software.
>
> foolslogic@xxxxxxxxx wrote:
>
> >Thanks for the sane coment - answers are below:
> >
> >We have put timers in the program using the  InHomeFre - INSTEON Home
> >Control Freeware. We tried the software supplied with the unit but it
> >crashed repeatedly, on different machines and with different
> >controllers. The timers stopped working after the client was away for a
> >time. Upon looking at the timer, they appear to have been lost.
> >
> >It is a USB unit
> >
> >
> >foolslogic@xxxxxxxxx wrote:
> >> I am an electrical contractor and we installed a 2414 controller at a
> >> clients house.
> >>
> >> For reasons that I do not understand we are having many problems and
> >> breakdowns.
> >>
> >> Has anyone else experienced trouble with this controller. When talking
> >> to the factory they indicate no other users with my crazy issues
> >> (timers falling out of the unit).
> >>
> >> Help me understand if the error lay with my work or the product.
> >>
> >> Thanks