Re: Seeeking link for HAI OmniPro II Web-link software.

["Robert L. Bass" <robertlbass@xxxxxxxxxxx>]

> They understand like you do that the DIY
> was not a dealer client anyway.  They undercut you on a lot of
> equipment...

They try to undercut all dealers.  There are some products I sell for less
than them though.  There are also lots of products I sell that they don't
carry and vice versa.  They have very little impact on my business.

> Unlike you they stock what they sell...

That's not true but you wouldn't know.  Only about 25% of their product is
inventoried.  The rest they order as needed.  I know them much better than
you do.  Rich asked me to open a branch for him in Florida when I was
planning to move here.  I chose to keep my own business rather than work for
a distributor.

> and can get product out the same day...

Wrong again.  Their normal performance is one to three days, depending on
how busy they are.  Many times they are unable to ship for a week or longer.
The vast majority of my orders ship the same day.  Back ordered items, like
anyone else's in the industry, can take a week or more.

> They add at least the same amount of value that you do.  Quit whining
> about
> the competition and be glad they don't
> get aggressive about the DIY market.

I don't mind competition but I don't buy from companies that try to sell to
my clients.  You're welcome to buy from your competitors all you like
though.  That's your decision.

--

Regards,
Robert L Bass

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Bass Home Electronics
2291 Pine View Circle
Sarasota · Florida · 34231
877-722-8900 Sales & Tech Support
http://www.bassburglaralarms.com
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