Engineering/Quality Control/Stuff

[ABLE1 <somewhere@xxxxxxxxxxx>]

On 4/2/2021 10:50 AM, RTS wrote:
 > On 4/2/2021 7:40 AM, ABLE1 wrote:
 >> On 4/1/2021 7:50 PM, Bob La Londe wrote:
 >>> I installed the very first commercial installation for Dish Network
(in an Applebee's restaurant).  I was a sub for a Muzak dealer at the
time. I had plenty of mini dish experience and I kept tell them they
need an LNB for each receiver.  I'd installed plenty of other system,
and I even wrote my own installation manual for Primestar for my guys.
They swore up and down that the receivers were setup so that I didn't.
Finally I got a call from a tech who called Dish Network who got through
to an engineer who swore the receivers were setup with a Zillman switch
and we could just daisy chain them.  The story I heard is the engineer
walked out in the warehouse and grabbed a receiver off the shelf to
discover for the first time that they didn't build them the way he
designed them.
 >>>
 >>> You would think that when I installed an LNB for each receiver and
all the receivers showed good signal strength that would have been the
end of it.  Great signal strength but no programming.  Turns out
management and accounting had made deals for commercial programming, and
setup a sales structure, but nobody in the software department had
written a module to activate commercial accounts.
 >>>
 >>> I went over there 2-5 times a day for over two weeks checking to
see if it was activated yet.  I billed them for how ever long it took me
to get there, walk in, and call them back to say, "Nope."  When they got
my final bill they threw a temper tantrum and tried to get me to write
all off as part of the original install.  I reminded them that I did
everything perfectly the first time, and all the problems were at their
end and mostly because they wouldn't hear what I was saying. That was
the last job I did for them.
 >>>
 >>> Its not always the engineer's fault.  Both technical problems on
this one were caused by the bean counters.
 >>
 >> True, but some Quality Control Inspections would have help a bit!!
 >>
 >
 >   HaHa  had a Chinese company once tell me that they just make
 > "hundreds" extra,  just so they don't need any Q.C., they just
 > replace any that fail for free..
 >
 > Guess that's why there was that computer/electronics snafu
 > several years ago with all those BAD capacitors..
 >
 > RTS

I guess I should have started a new thread.  My bad!!

I changed the Subject Line.
It seems we have changed course......again!


LOL  To many old memories!!

I had a new box of 10 ea Sentrol Smoke Detectors a number of years
back for a new job.  Once the install was complete and it came time for
power up, the smokes went into alarm.  Upon investigating I found that
the sensing chambers were all dirty.  Dirty out of a NEW sealed box!!!

Contacted local sales rep who said; just return for credit and get new.

He was totally not understanding the WASTED TIME spent.  No reason why
this could have happened or any serious apology.  I now use another mfg.

Les