Re: Engineering/Quality Control/Stuff

[RTS <gafa@xxxxxxxxxxxxx>]

On 4/2/2021 10:23 AM, ABLE1 wrote:
> On 4/2/2021 10:50 AM, RTS wrote:
>> On 4/2/2021 7:40 AM, ABLE1 wrote:
>>> On 4/1/2021 7:50 PM, Bob La Londe wrote:
>>>> I installed the very first commercial installation for Dish Network
>>>> (in an Applebee's restaurant).  I was a sub for a Muzak dealer at
>>>> the time. I had plenty of mini dish experience and I kept tell them
>>>> they need an LNB for each receiver.  I'd installed plenty of other
>>>> system, and I even wrote my own installation manual for Primestar
>>>> for my guys.  They swore up and down that the receivers were setup
>>>> so that I didn't.  Finally I got a call from a tech who called Dish
>>>> Network who got through to an engineer who swore the receivers were
>>>> setup with a Zillman switch and we could just daisy chain them.  The
>>>> story I heard is the engineer walked out in the warehouse and
>>>> grabbed a receiver off the shelf to discover for the first time that
>>>> they didn't build them the way he designed them.
>>>>
>>>> You would think that when I installed an LNB for each receiver and
>>>> all the receivers showed good signal strength that would have been
>>>> the end of it.  Great signal strength but no programming.  Turns out
>>>> management and accounting had made deals for commercial programming,
>>>> and setup a sales structure, but nobody in the software department
>>>> had written a module to activate commercial accounts.
>>>>
>>>> I went over there 2-5 times a day for over two weeks checking to see
>>>> if it was activated yet.  I billed them for how ever long it took me
>>>> to get there, walk in, and call them back to say, "Nope."Â  When they
>>>> got my final bill they threw a temper tantrum and tried to get me to
>>>> write all off as part of the original install.  I reminded them that
>>>> I did everything perfectly the first time, and all the problems were
>>>> at their end and mostly because they wouldn't hear what I was
>>>> saying. That was the last job I did for them.
>>>>
>>>> Its not always the engineer's fault.  Both technical problems on
>>>> this one were caused by the bean counters.
>>>
>>> True, but some Quality Control Inspections would have help a bit!!
>>>
>>
>>   HaHa  had a Chinese company once tell me that they just make
>> "hundreds" extra,  just so they don't need any Q.C., they just
>> replace any that fail for free..
>>
>> Guess that's why there was that computer/electronics snafu
>> several years ago with all those BAD capacitors..    ;-)
>>
>> RTS
>
> I changed the Subject Line.
> It seems we have changed course......again!
>
> LOLÂ  To many old memories!!
>
> I had a new box of 10 ea Sentrol Smoke Detectors a number of years
> back for a new job.  Once the install was complete and it came time for
> power up, the smokes went into alarm.  Upon investigating I found that
> the sensing chambers were all dirty.  Dirty out of a NEW sealed box!!!
>
> Contacted local sales rep who said; just return for credit and get new.
>
> He was totally not understanding the WASTED TIME spent.  No reason why
> this could have happened or any serious apology.  I now use another mfg.
>
> Les
>
>


  what's the matter Les.  don't you like cross posting in 10-20
different groups at the same time...  ;-)
I do it all the time...
can become interesting some times, when nobody knows what your talking
about...

RTS

--

*Rocky T. Squirrel, esq.*