Re: HIKVISION - Plug N Play - 4 Out of 9 Fail

["E DAWSON" <ewind7@xxxxxxxxxxxxxx>]

"Bob La Londe" <none@xxxxxxxxxx> wrote in message
news:mpu5t5$fai$1@xxxxxxxxxxxxxxxx
> --------------------------------------------------
> From: "Bob La Londe" <none@xxxxxxxxxx>
> Sent: Wednesday, August 05, 2015 10:25 AM
> Newsgroups: alt.security.alarms
> Subject: HIKVISION - Plug N Play - 4 Out of 9 Fail
>
>> I spent some time late yesterday playing with a HIK Vision NVR and some
>> HIK Vision cameras.  At first it went very nicely.  The first cameras
>> picked up fairly quickly, and the resolution of a the 3MP camera was very
>> nice.  Then I ran some wire and threw four more cameras on the system.
>> Of
>> those only one picked up plug-n-play as it was supposed to.  In fact out
>> nine still sealed NIB cameras four of them failed to be picked up
>> properly.  The system would see them, but not as PNP.  They all came up
>> as
>> .1.64.
>>
>> I set up a separate isolated network to make sure everything was clean.
>> Defaulted the cameras, and reprogrammed them several different ways.
>> With
>> different IPs and gateway that made sense.  I tried them as DHCP as well.
>> They would get an IP from the NVR, but not one that made any sense.  It
>> still did not PNP.  Then I would unplug them from independent power and
>> switch them over to the NVR.  The NVR would show them, but would not
>> display them or allow me to add them manually.
>>
>> It was getting late when I decided to shelve the project.  The only other
>> thing I could think of was maybe to upgrade the firmware on the cameras.
>>
>> I would note that on my test network I was able to communicate with the
>> cameras from my laptop, and I was able to view video from the cameras
>> after installing the ActiveX plug-in on my browser.
>>
>> Any suggestions?
>>
>> Perhaps this is why ADI has them on special right now.
>
>
> ************************************
>
> Well, it took almost all day, but I finally got a response from tech
> support
> at HikVision.
>
> ** Bob,
> ** In order to better assist you, please provide the following
> information.
>
> Most of which I already provided.  Sigh.  I guess Digital Watchdog is
> looking not so bad now.  LOL.  Maybe Mark was right.  Maybe its me.
>
> This isn't really a tech issue.  It's a product issue.  I know how to
> setup
> networks.  I've been doing it since it was only affordable for most
> people to run a serial  network, and a parallel connection to transfer
> data was scary fast magic.  Hell I bread boarded my first serial port.


Hi,

I am not sure if this will help you, but it might be worth a try.
I do not have any experience with Hikvision and do not foresee ever.

On a recent and my 1st IP camera add-on install that was on a 16ch 960H dvr,
I was able to install 2 out of 3 IP cams only. The dvr has firmware
installed with the ability in the menu to set up IP cams, up to 4 total. All
the IP cams and the dvr were on the same gigabit network switch. No matter
what I did, the 3rd cam was not viewable. It kept searching with no result.
After calling tech support from our supplier, he suggested downloading an IP
tool program from their website in order to program the IP cam correctly. He
mentioned that sometimes, the IP cam is not setup correctly in its software
and that the only way to correct it is by using that IP tool program. It is
an exhaustive program that will get the work done.

I am not a network administrator, but I have learned a few things over the
years. With the IP cam, they are set to certain gateways and specific IP
addresses. It was only with this comprehensive IP tool program that I was
able to view why that IP cam was not showing up on the dvr. The gateway and
its IP address were not even close, even though the dvr menu program had
supposedly set it up correctly. My guess is that your nvr is not actually
able to pick it up and setup the IP cam because in the IP cameras inner
menu, it is setup to very a different Ip gateway and address. You should be
able to find an IP cam tool program from your supplier's tech support, if
they are a supplier that is worth buying from. If not, you can contact me
and I will send you a link.

In regards to Ip cam firmware, it is possible that this is why your nvr is
not able to pick it up. And it is possible that upgrading it may make the
nvr see or communicate with your IP cam finally. I prefer to view directly
into the IP cam software so that I can understand what is going on. If I do
not have to upgrade firmware, it is less risky in my estimation....Yes, it
is probably the reason why ADI, or Hikvision in the background, were
discounting them...

As with all things in the computer world, it is the smallest overlooked item
that stops all progress.

Hope this helps you in some way.