Re: Comcast; loss of dial tone

["Russell Brill" <russwbrill@xxxxxxxxxxxxx>]

I'll second that... The cable companies want to be phone companies, so they
should hook up their phone service to the customers wiring so that ALL Jacks
and the alarm work properly... I tell my customers that it will cost them
for me to come out and fix a Comcast problem, I then point out they never
had any problems before the cable guy came out and played phone tech :)

"RockyTSquirrel" <gafa_usa@xxxxxxxxxxx> wrote in message
news:NdednTjOUJfDlKHNnZ2dnUVZ_rednZ2d@xxxxxxxxxxxx
> Ask  the Comcast people how they are getting around the Electrical Code,
> IBC & IBCR   when they go in a second floor window.?
>
> Outside to Inside requires a demarcation block with Ground..    Ideally
> bonded to the Electrical Ground for the house...
>
> Instead of trying to make a work-a-round,  I'd be calling the towns/state
> electrical inspector...
>
> Put the onus back on the cable guys....
>
> RTS
>
>
>
> wrote in message news:38pn3896cp82j5e9ru4ava0jpidsgoagr5@xxxxxxxxxx
>
> On Mon, 27 Aug 2012 16:44:22 -0400, chasbo@xxxxxxxxx wrote:
>
>>On Mon, 27 Aug 2012 15:56:19 -0400, chasbo@xxxxxxxxx wrote:
>>
>>>Am looking for a wireless device (transceiver) to sit between an Alarm
>>>Control Panel and a similar wireless device (transceiver) attached to
>>>the output jack of a Comcast cable box.
>>>
>>>The purpose is to take the ACP digital signals that are normally
>>>transmitted over a land-line to a central station and, instead,
>>>transmit them to the receiving unit attached to the telephone jack at
>>>the rear of the Comcast cable box.
>>>
>>>This device would solve the following problem:
>>>
>>> Here in the Boston MA area the trend appears that Comcast is
>>>taking away the land-line business of residential customers from
>>>Verizon. Comcast installers, rather than placing their cable box
>>>(containing the dial-tone output jack) in the vicinity of the old
>>>Verizon interface (punch-down terminals, two-binding-post black
>>>protector - where the outside drop meets all the red/green wires),
>>>typically in the basement, they are taking the route of least
>>>resistance by bringing their cable in through a 2nd floor window of a
>>>room where the cable box is to be located.
>>>
>>> The customer's cordless base station is then plugged into the
>>>output jack at the rear of the cable box, providing dial tone to all
>>>the cordless house phones  When there is no wall jack in the room,
>>>there is not even the opportunity to back feed dial tone to the common
>>>junction point in the basement where the reds and greens are all in
>>>parallel.  On those occasions when there is a wall jack in the same
>>>room with the cable box, we can reconfigure the connections in the
>>>basement to provide line seizure.
>>>
>>> Sometimes Comcast installers will get it right, rarely,
>>>back-feeding to a wall jack, and in the basement severing the
>>>4-conductor cable from the remaining group of reds/greens, and
>>>reconfiguring to provide line-seizure.
>>>
>>> When the cable box resides in a part of the house where it is
>>>impossible or cost-prohibitive to get dial tone to the alarm system,
>>>and the customer does not want to pay for a cellular connection, the
>>>alternative for the customer is to forego the monitoring of the alarm
>>>system; hence a loss of revenue for us.
>>>
>>>It therefore would be nice to employ some type of transceiver to ship
>>>the alarm signals from the ACP to a similar transceiver that would
>>>plug into the dial-tone output jack at the rear of the cable box.  It
>>>would have to be a duplex device, as the ACP needs to receive the
>>>kiss-off tone from the central station.  It would also be important
>>>that we be able to access the ACP via telephone line from our office,
>>>for remote programming.
>>>
>>>Any ideas or work-arounds?
>>>
>>>Thanks.  Charlie.
>>
>>
>> Not a solution, but an example of a device that could work; I
>>would not want to gerry-rig this animal, but a manufacturer might want
>>to consider designing one:
>>
>> Take an ordinary cordless telephone, add a jack - positioned
>>high enough on the phone to allow the phone to sit in its charging
>>cradle. Connect the ACP to the cordless phone jack. When the ACP is
>>ready to ship alarm signals, it gets dial tone through the cordless
>>phone jack.  No line seizure of course, but it does offer exclusive
>>use of the line, once dial tone is heard.
>>
>> Another use of this configuration is a cordless phone
>>connection to a fax machine that is positioned far from the cable box
>>or from a wall jack.
>>
>> Another use would be in a home office where an ordinary desk
>>phone might be the phone of choice, rather than the cordless phone -
>>or several desk phones within an office already connected in parallel
>>and positioned for convenient use, could be connected in parallel to
>>the cordless phone.  This would be an advantage for me because I would
>>not need to exit my chair to retrieve the cordless phone which is
>>"never" close at hand.
>>
>> Hmmmm...  Wonder what other uses there are? Where is my patent
>>attorney when I need him?
>>
>>Charlie
>
> Or the output from the cordless phone coud be fed to the nearest house
> jack, back-feeding dial tone to any run-of-the-mill non-cordless phone
> plugged into any jack in the house.