Re: Here you go housing starts in the dumper

[tourman <robercampbell@xxxxxxxxx>]

On Jan 20, 4:22=A0pm, nick markowitz <nmarkow...@xxxxxxxxx> wrote:
> On Jan 20, 4:03=A0pm, G. Morgan <usenet_ab...@xxxxxxxxx> wrote:
>
>
>
> > tourman <robercampb...@xxxxxxxxx> wrote:
> > >RHC: Oh, I dunno if that is always the case Grant.
>
> > Who the hell is Grant?
>
> > > Residential
> > >accounts generate the same revenue as commercial account by and large,
> > >but without the constant need for changes in zoning and calling lists,
> > >endlless false alarms due to no one in particular being in charge,
> > >constant calls to change things around as they change their offices. I
> > >only have 40 commercial accounts in my total of 1100, and by far and
> > >away, they cause a lot of after sale calls for service. If my
> > >residential accounts were anywhere near as troublesome, I could never
> > >handle this volume of customers.
>
> > I was talking about new construction working for builders, with no
> > guarantee you'll get the monitoring.
>
> I will still take my commercial industrial accounts any day over
> residential. Less hassle all the way around.
> May be different in your area but over here there a pain in the butt
> and want everything free.

RHC: You said the majic words Nick !!  Residential accounts that want
everything for free are definately NOT my market. The crowd that buy
phoney "free systems", or don't expect to pay fair market price for a
system; who don't mind being suckered into overpriced, long term
contracts, are a significant minority of people who are....(not
necessarily in this order)....unsophisticated, lower economic "class",
poor shoppers, easily suckered by unsophisticated adverstising; simply
have no money and won't likely ever have; don't think things through
past the end of their nose; or are just plain downright stupid !

I don't deal with these types of customers from the get go....it's
pretty easy to send these types packing within a couple of minutes of
starting to talk to them. They usually end up with either ADT or worse
yet Alarmforce....

So ...yes....comparing the situation where you have to deal with these
kinds of  customers, versus dealing with commercial accounts, I'd have
to agree with you....

(Damn...after 20 years in this business, I'm starting to get awfully
crusty.....)