Re: "Failure to communicate" problems

["Bob La Londe" <onebikenut@xxxxxxxxx>]

"Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
news:pxgsp.36293$0s5.29546@xxxxxxxxxxxxxxx
> tourman wrote:
>> Perhaps some of the regulars can suggest a solution to a problem I'm
>> having.  For years now, I've been having random failures to
>> communicate that are not caused by improper programming of the panels.
>> There seems to be no pattern to them that I can determine, nor is it
>> make specific. The station is no help and insist there are enough
>> lines coming in to handle any amount of traffic. Whenever they happen,
>> I have the client send a manual test through to the station, and it
>> always goes through properly. This only seems to occur with
>> conventional land lines
>>
>> I get daily reports and every day, and there is at least one panel
>> that doesn't seem to have communicated it's test signal (out of a base
>> of 1100 accounts). When I check, rarely is it a real problem....
>>
>> Can anyone familiar with station technology suggest potential
>> solutions/problems that could be occurring. I'm at a loss...

> 7. If you are using toll free lines, stop using QWEST.

THANK YOU

So what do you do if Qwest is the copperline network owner for local service
at both your local area and the central station area?