Re: Trouble? with Vista Panel

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

walter wrote:
> I have an ADT Safewatch Pro 3000 system which seems to be an ADT branded
> Ademco Vista 15 Panel. I own the system.
>
> I recently cancelled my service with ADT. They changed my Installer Code
> to a simple number and gave it to me. The system was fine in subsequent
> weeks.
>
> Then we had a fire alarm activation.(Wife burned the chicken.) I turned
> off the racket by pressing the off button and it stopped. I then used
> our regular master-code-plus-off to clear the touchpad's memory of the
> fire alarm. That worked, too.
>
> But, ever since this event, I noticed that all buttons on all of my
> three touchpads are permanently illuminated. It is a very low-level
> light. Is this a fault condition, or were these lights always on and I
> just did not notice them, especially with the swing-down front door
> closed. Is this so owners can push the buttons in the dark?
>
> The burglar alarm system is working OK. It can be alarmed and disarmed
> from the touchpads.
>
> If this is a fault, how can I resolve this problem? Hate to pay $ 200
> for a service call if this is a normal condition.
>
> Would greatly appreciate any help. Thanks

Yes...they are suppose to be illuminated at all times, or else you can't
disarm the system in the dark. The alphanumeric display does blank out
when not in use to conserve power.

Jim Rojas
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