Re: Help with Kantech Acces Control

[bimi.21_at_gmail_dot_com@xxxxxxx (Shkumma)]

responding to
http://www.secure-gear.com/security-physical/Help-with-Kantech-Acces-Control-59213-.htm
Shkumma wrote:
Petem,

I see only access events but not T&A on some controllers,
Yeah all of them in operations are with same icon,
there are 12 of them in same loop,
i have made a manually reset and hard reset no results
they are with same green tick icon all of them online,

i think is something else not configurations because we put different
controller from another LOOP with same configurations we change just
address and everything was working OK With T&A....

Thnx in advandce,

<petem001@xxxxxxxxx> wrote:

> "Shkumma"  a écrit dans le message de groupe de discussion :
> 2bc9f$4da40812$451cfb68$21906@xxxxxxxxxxxxxxxxxxxxxxxxxxx

> responding to
>
http://www.secure-gear.com/security-physical/Help-with-Kantech-Acces-Control-59213-.htm
> Shkumma wrote:

> <petem001@xxxxxxxxx> wrote:


>> "Shkumma"  a écrit dans le message de groupe de
>> discussion :
>> b58cb$4d9b30df$451cfb68$20931@xxxxxxxxxxxxxxxxxxxxxxxxxxx


>> i have a problem with kantech KT-300 we have 12 of them some of
>> them are
>> providing events of Time and attendance some of them not,we have
>> configure
>> all of them same and we try with different firmware but still the
>> same
>> problem...

>> Thnx in advandce for your help...

>> -------------------------------------

>> Hi, first with what software are you driving it?

>> are they online (status tab) ??

>> what type of connection are you using ? usb or serail to rs 485??

>> what type of wiring are you using for the communication bus?

>> and finally are you sure that you have the good serial number in
>> the
>> programing of the controler?


> Hi,thnx for your reply.

> We are using entrapas corporate editions   v.3.16
> they are online because we are using access control for doors and we
> change all the time access to doors.
> connections is through RS-485  its maby 5 Meter length to PC,
> Bus is with Burglary alarm cable we use that but is working for some of
> them OK..
> And I'm sure cos they are online i can reset them and change access but
> isn't providing time and attendance events

> its like this

> access granted door open     card xx person xx


> when its OK is like this


> time and attendance  card xx person xx
> access granted door open     card xx person xx

> so from here then we can make one report..


> thnx again...


>
---------------------------------------------------------------------------------

> Yet you dont see any event on some controler??

> if you reset those controler manually, do you see any event from those
> controler?

> in the  controler operation tab of the workstation do you see all
> controler
> with the same icon?

> in the status tab on the on the communication section do you all the
> controler a online?

> how many controler do you have connected? are they on different loops or
> on
> only one?





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