Re: DSL question

[Jim <alarminex@xxxxxxx>]

On Nov 23, 8:40=A0am, Crash <robos...@xxxxxxxxx> wrote:
> Hey all...
> Long time since I've been here...hope all is well...too bad about
> Bass.
>
> Anyway, I've never had a problem with DSL before or have even had to
> use a DSL filter so I'm not sure what the symptoms are (other than
> FC).
>
> Here's the deal, Vista 10SE communicating fine until Qwest installed
> AND MESSED with inside wiring. We were tapped into the nearest telco
> outlet in an office (don't ask it was an ADT that we took over)
> anyway...it was working fine and had line siezure until they (Qwest)
> screwed with it. That outlet has DSL filter hanging out of it but we
> are tapped in ahead of it...but we have dial tone and we can break
> dialtone with a but set at our wires there. TWENTY feet away at the
> other end of our wire we have only faint static ? Thats it. =A0I didnt
> have a DSL filter with me so I couldnt try it.
>
> Any ideas?
>
> (our wire is not shorted)
>
> TNX,
> Rob

I don't know about the bandwidth of Quest but it's possible that like
some of the other providers I've heard about, (like Vonage) it can't
handle alarm signals. Also, when  you say "ahead" of the DSL filter, I
presume that the alarm system is on the street side of the existing
filter. If so, ( and you don't say what kind of trouble or if it's
intermittant, etc) then if you're having trouble communicating, you've
got to suspect that it's due to the DSL signal. You can only try a
filter at this point and see what happens.

One of the common things they do around here is when they backfeed the
telepone wiring from a wall jack from the modem, it .... in effect,
reverses the telephone connections on the alarm panel. Even if you
have the panel set to monitor the presence of the phone line, it's
still sensing the line voltage but when the panel picks up the line to
dial out, it cuts off the dial tone. Optimum says that the installers
are supposed to ask the customer to test their alarm before they
leave, but they hardly ever do and for some reason it hardly ever
occurs to the customer that changing their telephone service has
anything to do with their alarm system.