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Honeywell recalling certain Vista 21ip and FA panels



Recall Alert
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs 	Washington, DC 20207
April 7, 2009
Alert #09-734
Honeywell International Recalls Vista Security System Control Panels
Due to Failure of Panic Feature

The following product safety recall was voluntarily conducted by the
firm in cooperation with the CPSC.

Name of Product: =93Vista Residential=94 Security System Control Panels

Units: About 7,000

Distributor: Honeywell International Inc., of Melville, N.Y.

Manufacturer: Ademco de Juarez s.r.l., of Mexico

Hazard: Security systems programmed with a wireless silent panic
feature can fail to operate properly the first time the panic button
is pressed on the remote transmitter. If the panic button is pressed
only once, this can unexpectedly leave residents without a triggered
alarm during an emergency.

Incidents/Injuries: None reported.

Description: This recall involves the following models of the =93Vista
Residential=94 series control panels: Vista-21iP, Vista-21iPSIA, FA168C-
GP, 320P1, and GAV20P. Only panels with certain date codes are subject
to the recall. The control panel is the main portion of the security
system (not the keypad) typically located in an inconspicuous place in
the home such as the basement, garage or closet.

Sold by: Security and alarm dealers nationwide from October 2007
through January 2009 for about $100.

Manufactured in: Mexico

Remedy: Honeywell International is contacting dealers directly and is
providing free replacement software to consumers.

Consumer Contact: For additional information, contact Honeywell at
(800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or
visit the firm=92s Web site at www.security.honeywell.com


Picture of recalled Security System Control Panel


---

CPSC is still interested in receiving incident or injury reports that
are either directly related to this product recall or involve a
different hazard with the same product. Please tell us about it by
visiting https://www.cpsc.gov/cgibin/incident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting
the public from unreasonable risks of serious injury or death from
thousands of types of consumer products under the agency's
jurisdiction. The CPSC is committed to protecting consumers and
families from products that pose a fire, electrical, chemical, or
mechanical hazard. The CPSC's work to ensure the safety of consumer
products - such as toys, cribs, power tools, cigarette lighters, and
household chemicals - contributed significantly to the decline in the
rate of deaths and injuries associated with consumer products over the
past 30 years.

To report a dangerous product or a product-related injury, call CPSC's
Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054.
To join a CPSC e-mail subscription list, please go to
https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and
general safety information by logging on to CPSC's Web site at www.cpsc.gov=
.

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