Re: Another dumb ass tech

[Spellcheck Patrol <alarminstall@xxxxxxx>]

On Jan 2, 11:13=A0am, JoeRaisin <joeraisin2...@xxxxxxxxx> wrote:
> Russell Brill wrote:
> > "alarman" <nos...@xxxxxxxx> wrote in message
> >news:xYU_m.22$pL2.14@xxxxxxxxxxxxxxx
> >> Russell Brill wrote:
> >>> Nick,
>
> >>> I used to complain about all the garbage work that I would encounter,
> >>> not anymore... I HOPE THESE BIG CHEAP companies keep hiring these
> >>> substandard techs, it's GREAT for my business :-))
>
> >>> Regards,
> >>> Russ
>
> >> Really?
> >> My take is that as long as you experienced guys keep bailing them out,=
 the
> >> ADT's of this world will continue to thrive. You can not outmarket the=
m.
>
> >> --
> >> js
>
> >> Si Vis Pacem, Para Bellum
>
> > I don't do service for ADT, their rates are a little low compared to ot=
her
> > companies that I do repair work for... I agree, small dealers cannot
> > outmarket the big companies, the $99 dragnet isn't something I want to =
be
> > involved with anyway... However, the big companies cannot compete with =
small
> > companies when it comes to the installation of a really nice system. I =
think
> > you know what I mean by nice, one that covers the whole house, not just=
 two
> > doors and a motion. Smart homeowners and business owners know the big c=
o's
> > have lots of glitter with little substance. Unfortunately it seems that=
 only
> > about 15% to 20% of the people shop smart, most mistake price shopping =
as
> > smart shopping....
>
> I'm trying to work up proposals for subbing out service work for
> companies who have accounts in this area but no tech's (typically large
> chain stores) - what is a fair rate (generally)?
>
> I sure wish I had paid more attention to the money side of things... <

8 years ago when I did service for Monkey I charged $95.00 per hour
plus $40.00 for travel. The Mormon doorknockers paid more, even though
they were Monkey dealers. Those bastards paid heavy coin for me to
service their systems in NYC. $75.00 an hour travel, 2 hour minimum,
and $95.00 labor 1 hour minimum. Sum it up to $245.00 for a basic
service call. Of course they had no other option at the time and I
wasn't feeling very benevolent.  I have one service ticket from them
where they paid me in excess of $1100.00. Dealer programs will take a
clubbing if you're the only game in town so pluck a few needy dealer
programs and bludgeon the crap out of them. Have them send you
equipment ahead of time to do service and never take a dollar out of
pocket for them.
Treat them like they treat their customers, and when they delay your
check due to clerical backlog make certain to delay service to the
complaining customers. That will rattle them enough to learn to pay on
time.
Make certain to grab any referrals you can from the clients and use
them for your own sales.
Again, show no sympathy to any company that cannot service it's own
clients!!!!!!!! They are whores and should be treated accordingly. Rob
the fuckers blind and smile when you do it. Snatch up the client when
their contract expires.
It's dirty pool but if they were concerned about their clients they
wouldn't be subbing out work in the first place. They'd be using
properly trained in-house techs.