Re: Decline fire inspection?

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

Crash wrote:
> This has never happened to me before. I called a commercial account to
> remind them that they are due for their annual alarm inspection (combo
> system- fire&  burg) and they declined; don't want to spend the money.
> Their batteries will probably go bad in 3 months. Puts me in a bad
> spot I think....or maybe not...they refused via email so I have
> written refusal I guess.
>

Just send them a written confirmation letter, include a copy of the
email, and CC a written copy to the AHJ...they might change their tune
after a hefty fine. It is your responsibility to do so. You don't make
the rules, you just follow them. If you don't, it's on you.

I do the same when it comes to homeowners insurance. Once they cancel, I
send a notice to the insurance agent and the main office. Once the
client realizes that their 10+ percent discount no longer applies, or
they must have it monitored as a required by the policy, all of the
sudden their tunes change.

I had one slick lady sign up for monitoring. It was a year to year
contract at $24 per month, because she was required to have it
monitored. She was getting the typical ins discount. 3 months go by, and
she still hasn't made the annual payment. 6 months go by, and we
canceled her monitoring. I sent a letter to her agent and the main
office. Subsequently, her homeowners & flood insurance get canceled.
This was about the time insurance rates started going up. We did get an
unexpected check from her insurance company for the monitoring as a good
jesture. She then had to shop for a new alarm company, and insurance
carrier. She went from paying about $2500 a year for homeowners & flood,
to $4000 just for flood. She was in a high risk area. Needless to say I
got calls daily, asking me to renew her policy, and she would then pay 4
years in advance. I politely said no thank you, please take your
business elsewhere. I first felt bad about it...but it quickly passed.
She now pays $7700 for insurance and $41 a month for monitoring.


Jim Rojas