Re: False Alarm

[tourman <robercampbell@xxxxxxxxx>]

On Oct 16, 8:50=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
> On Oct 16, 3:18=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
>
>
> > On Oct 16, 2:32=A0pm, "alarman" <nos...@xxxxxxxx> wrote:
>
> > > mleuck wrote:
> > > > Or was it the DS825? I forgot which
>
> > > The DS 820 and 835 had a defective microwave component. I have replac=
ed
> > > dozens, and had many others false alarm for no apparent reason. I sto=
pped
> > > using them years ago. They stink.
>
> > > --
> > > js
>
> > > Si Vis Pacem, Para Bellum
>
> > RHC: Mark, that was years ago. Since they have been bought out by
> > Bosch, I have had none of the earlier problems.
>
> > If you remember, it was me who griped some years ago on the newsgroup
> > about the fact that Detection Systems put these units out to market
> > KNOWING they had defective components. Unless your experience has been
> > different than mine, they are ok now.....I even trust them for my own
> > home
>
> I do remember thats why I brought it up, I replaced about a hundred of
> them

RHC: Yeah, I didn't replace that many, but I replaced a lot as well.
Since they were bought out, they seem to have redesigned the unit,
including putting it in a smaller package, under a different brand
name. I have installed about 20 of them since then, including in my
own home, and have had no trouble with them. I have to assume they
have fixed the original problem.

Bad reputations die hard in this industry. I see the same thing
applying to Paradox alarms based on their very early version panels,
but current models are top of the line. Same as service in our
business I guess; give good service and clients will tell all their
friends; give bad service and your name is crap forever.....at least
the connected world together on the internet  helps keep companies and
people on their toes...