Re: napco 9600 stopped communicating via serial connection

[Jim <alarminex@xxxxxxx>]

On Jul 1, 10:09=EF=BF=BDpm, cmjindy <cmji...@xxxxxxxxx> wrote:
> I've had a setup for about 4 years with a Napco Gemini 9600
> communicating to HomeSeer without too much trouble until recently. =EF=BF=
=BDI
> can no longer communicate with the panel using the RS232 kit. =EF=BF=BDThe=

> serial ports on the HomeSeer computer are working fine. =EF=BF=BDI've also=

> tried connecting via the QuickLoader software from a second computer.
> Any ideas on how to troubleshoot the panel? =EF=BF=BDDoes one component fa=
il
> most of the time (e.g. the panel, automation chip, RS232 converter)?
> Beyond cutting the power to the panel and disconnecting the backup
> battery for a few minutes is there something else to try if the panel
> communication is locked up?
>
> I can still arm the panel from the keypads so at least the "security"
> functions seem to be working.
>
> Thanks,
> Chris

If you're a dealer, just call Napco technical support.

If you're not ..........