Re: Opinions on the GE Digia-4-160 MPEG-4 DVR

["Just Looking" <nospam@xxxxxxxxxx>]

GE alarm panel support is pretty fast. GE DVR support isn't. It's best to
always call tech support when you arrive on site. The standard 30+ minute
hold time means that about the time you should have the problem in focus,
the tech support will come on line. If find out you don't need tech support
simply hang up, if you do need tech support you don't have to wait for
another 30 minutes and watch the customer getting mad (because the clock is
running and you're not doing anything).

"Matt Ion" <soundy106@xxxxxxxxx> wrote in message
news:djHpj.43701$4w.5173@xxxxxxxxxxxx
> Ned wrote:
> > Anyone have expereince with this? It's a GE product and going for
> > about $799 for 4 channels. It uses MPEG-4 which it states is for small
> > applications. I plan to purchase 2 IP cameras and use 1 existing
> > analog camera.
>
> I went through two of these one one site.  Both failed within a couple
> months.  GE support was almost impossible to reach and of practically no
> help either time.
>
> They don't support IP cameras, either.
>
> Don't walk away... run.