Re: No good cheap customers

[tourman <robercampbell@xxxxxxxxx>]

On Nov 5, 6:05 pm, "Just Looking" <nos...@xxxxxxxxxx> wrote:
> Is anyone interested in buying a cheap no good customer or two? I have
> several I need to unload. One who keeps bitching about how we are ripping
> him off for repeat service calls on a fire alarm trouble signal. I continue
> to explain that when you use a high pressure wand to wash the area, that the
> AV and pull station emt will fill with water. To prove it we remove the
> devices in his presence and all watch the water pour out on the floor and
> hear the gulg-gulg-glug as it flows. No matter, it is still out fault for
> not installing a water proof fixture (that he still won't pay for). Until we
> tag the panel and notify the Fire Marshall, he leaves it with all the zones
> troubled out. Yes the bonehead had a fire too. Good thing a driver passing
> by called the fire department. He called a meeting a while back to call our
> bluff about the red tag and loosing his C of O and invited a big national
> into the meeting to explain how they were going to take over the account,
> unfortunately they left the meeting and told him to F.O.
> Now pin head wants more cameras. He has a full 16 camera DVR. He wants at
> least 5 more cameras in two separate buildings. He "knows" there are "those
> cheap wireless cameras" that can do the job. He wants a bid but doesn't want
> to spend "too much" like before now "that everything has come down and is so
> cheap".

RHC: Jeez...tell him to take a long walk off a short bridge.Why would
you keep a customer like that for any more time than the time it takes
to cut him loose. The stupid SOB will cause you far more grief than
the little bit you make from his monitoring. I dumped a shit load of
customers like that (almost all my corner pizza parlours) and I sleep
far better now. Even better, refer him to the Borg; they deserve each
other....:))