Re: Powermax software

["Jim" <alarminex@xxxxxxx>]

On Mar 29, 9:59?pm, "alarman" <alarman2...@xxxxxxxxx> wrote:
> Mark Leuck wrote:
> > "alarman" <alarman2...@xxxxxxxxx> wrote in message
> >news:E0ROh.102490$S%2.18330@xxxxxxxxxxxxxxx
> >> "Mark Leuck" <m..le...@xxxxxxxxx> wrote in message
> >>news:460b21ec$0$19452$4c368faf@xxxxxxxxxxxxxxxxx
>
> >>> "Roland" <rol...@xxxxxxxxxxxx> wrote in message
> >>>news:460aa122$0$5289$4c368faf@xxxxxxxxxxxxxxxxx
> >>>> At least Bosch gives you $75.00 when you have to swap a panel.
> >>>> It's not much money, but DSC can't even get around to sending the
> >>>> new panel.
>
> >>> Really? Ask Tourman about some faulty Bosch motion detectors
> >>> sometime...
>
> >> They were Detection Systems at that time, but yeah.
>
> > I would be curious what Bosch's response would be if the same thing
> > happened on their watch
>
> I know what their respone was because I asked at ISC about the defective
> DS820 and DS835 units after Bosch bough out Detection Systems. The nice gent
> at their booth couldn't be bothered. Almost all the units I installed have
> failed and been replaced at my expense, and I will never buy another product
> from them.
> js- Hide quoted text -
>
> - Show quoted text -

Now see, had it been me .....

I'd have packaged a few of them up and sent them to the marketing
manager of one of their competitors along with a letter out lining in
detail how they refused to make good on their product. Of course a
copy of the letter would go to their marketing manager also. Every new
batch of bad ones would go to a different competitor. If you thought
there were going to any ramifications from doing that, you could
simply send the letter annoymously. Regardless, it would at least
raise some "hackles"

By the way, did you ever pursue the Tri Ed issue?