Re: Nextiva

["Doug" <not@xxxxxxxx>]

Its particularly galling when having jumped though hoops and wasted hours
following the instructions from a couple of script monkeys, a higher level
tech comes on and says, oh that version isn't compatible with your system,
didn't you know that?

Doug

--

"Roland More" <NoSpamroland@xxxxxxxxxxxx> wrote in message
news:4677e909$0$3254$4c368faf@xxxxxxxxxxxxxxxxx
> For any Verint guys out there, here is a good one. After spending about a
> week trying to get Nextiva 5.0 SP1 to install on a Windows Server 2003 R2
> platform I discover that Nextiva 5.0 SP1 won't run on Windows 2003 Server
> R2 only the earlier Windows 2003 Server. Of course finding that out from a
> level 3 tech meant having to flatten the OS a couple of times to be
> certain the OS installation wasn't corrupt (to satisfy the level 1 & 2
> techs). Don't you just love clear instructions? It clearly doesn't mention
> anything about this in the installation manuals. It is times like these
> when instead of video over a phone line, remote hands that can reach
> around the neck and squeeze vigorously could have real value.
>