Re: Recommendations for Alarm system in San jose/Sillicon Valley

[Jim <alarminex@xxxxxxx>]

On Jun 12, 6:38?am, "Robert L Bass" <no-sales-spam@bassburglaralarms>
wrote:
> > If its important, Bay Alarm is family owned
> > and based in the bay area...
>
> I've had numerous calls from unhappy Bay
> Alarm customers who've decided to replace
> or improve systems they received.  Most
> complain of slow response and poor service.
> There have also been complaints here in
> ASA on occasion.  The customer may or
> may not be affected by this, but the company
> has also been accused of operating illegally
> with a lapsed license for years.  That matter
> has apparently been resolved as they now
> have a license.
>
> Side note: As an online alarm retailer
> catering to DIYers, licensing isn't required
> of my company.
>
> > You should call at least four or five
> > companies and get written bids. Ask
> > friends/family who they are using for their
> > home security system contractor, call
> > those companies and request written
> > bids.
>
> That is excellent advice.  The OP should
> avoid "authorized dealers" -- independent
> contractors associated with any of the
> following national companies:  ADT,
> Protection 1 and Monitronics.  Also, stay
> away from Sonitrol.  Those are among the
> worst.
>
> Note, however, that ADT "corporate" (not the
> authorized dealers) has a good reputation.

And all of this is good advice since it's coming
from one of the most unscrupulous on line
dealers.

Take a look at his BBB

http://www.bbbwestflorida.org/commonreport.html?bid=41001663