Re: Sentex Infinity Software

["Manny R." <>___makusafe@xxxxxxx>]

Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in
news:yxiBf.320570$2k.175246@pd7tw1no:

> Manny R. wrote:
>> Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in
>> news:L3ZAf.203903$tl.10225@pd7tw3no:
>>
>>
>>>
>>
>> The software was not for me to begin, I called the gate company that
>> installed all eight systems, and told them to sell the software to
>> their customer, and they actually gave it to the management company,
>> that manages those properties.
>> The only reason that I got involved, was we do all the EMS,CCTV,Fire
>> and Card Access for this properties. All they wanted was an easier
>> way to enter their directories, the company that use to manage these
>> buildings before took the PC that had the Tele Entry software.
>
>
> I feel bad for your customer.  This still doesn't excuse anyone that's
> offered (or provided) you with a "copy" of the software.  The fact
> that you would condone such an action also speaks volumes.  The proper
> way to proceed on this would have been to contact Sentex in
> Chatsworth, CA., explain your problem and the fact that you're now
> servicing the equipment.  They would have been happy to sell you a
> copy of the software.  The alternative would have been to contact
> Richardson Electronics (which owns Burtek Systems in Canada) and
> purchase a disk through there.  There are a number of Sentex Dealers
> in Vancouver (myself included) that would have been happy to assist
> you.  In hindsight, my response to your original post was perhaps a
> bit on the unhelpful side, but if you had explained the situation a
> little better to begin with I would have been happy to help you obtain
> a legitimate copy of the software (I wouldn't have marked up the price
> over my cost either).
>
> As to the other poster making "noise" in this thread, I'd suggest you
> Google his name in this Newsgroup before you listen to anything he
> says.
>   Good luck with your project.  If I can be of any further assistance,
> please don't hesitate to email me.
>
> Frank
>

Are you still a Dealer for Sentex, I need to get a replacement LCD for an
Infinity L series, I have a unit that was vandalized and the displays is
now cracked.