Re: disconnect letters

["alarman" <alarman2000@xxxxxxxxx>]

"Roland" <roland@xxxxxxxxxxxx> wrote in message
news:45c76b4b$0$5731$4c368faf@xxxxxxxxxxxxxxxxx
> To get rid of a rotten customer I believe you need to overlook the
> personal animus you may have kindled with the customer and simply take the
> high road. That's what I do. My technique is simple. In every area I
> believe there is always at least one alarm company that may have
> distinguished itself as reaching the absolute bottom in the reputation it
> has with other dealers and parts vendors. Those guys will take any
> customer they are offered since they can't get any on the own anymore
> based on their reputation. I arrange a marriage between the two (that is
> the dead beat or problem customer and Last Choice Alarm Company) and
> accept a dowry. I always feel much better about it afterwards, especially
> when you get calls from the customer begging you to take him back (like an
> ex wife maybe - not a chance in hell). I remind the old customer that we
> would love to have him back but he is under contract with a new company
> and to call us (in 5 years or so) when he is free to make that choice.
> It's a wonderful feeling! It is kind giving anthrax to leprosy.

You are evil, Roland.



I like that.
js