[Message Prev][Message Next][Thread Prev][Thread Next][Message Index][Thread Index]

Re: disconnect letters



To get rid of a rotten customer I believe you need to overlook the personal
animus you may have kindled with the customer and simply take the high road.
That's what I do. My technique is simple. In every area I believe there is
always at least one alarm company that may have distinguished itself as
reaching the absolute bottom in the reputation it has with other dealers and
parts vendors. Those guys will take any customer they are offered since they
can't get any on the own anymore based on their reputation. I arrange a
marriage between the two (that is the dead beat or problem customer and Last
Choice Alarm Company) and accept a dowry. I always feel much better about it
afterwards, especially when you get calls from the customer begging you to
take him back (like an ex wife maybe - not a chance in hell). I remind the
old customer that we would love to have him back but he is under contract
with a new company and to call us (in 5 years or so) when he is free to make
that choice. It's a wonderful feeling! It is kind giving anthrax to leprosy.

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:45c3ed8d$0$10302$815e3792@xxxxxxxxxxxxxxxxx
> Hey...anyone have any creative Collect or Disconnect letters? I got a
> couple
> of deadbeats I wanna blast.
> This could be a fun thread too :-)
>
>
>




alt.security.alarms Main Index | alt.security.alarms Thread Index | alt.security.alarms Home | Archives Home