Re: Northern N1000 II EOL

["Bob La Londe" <nospam@xxxxxxxxx>]

"Doug" <not@xxxxxxxx> wrote in message
news:i2_ui.15466$Vk6.12116@xxxxxxxxxxxxxxx
>I think its part of the training, doesn't matter who they work for or what
>the problem is, the standard response seems to be "huh, I never heard of
>that before", never mind that every dealer you speak to may have had the
>same problem and received the same response.

They do that to reduce service cost.  Every manufacturer does it.  MFG says,
"Hmmm...  Never saw that before."  Local mechanics says, "Take a look out
back.  I got 20 of them on the bone pile.  Yours makes 21."

Firelite cost me a cusotmer over this bullshit.  I spent several montsh
trying to trouble shoot a problem only to find out their panels often lock
up when sending CID... AND THEY KNOW IT!!!   I switched to to pulse and it
worked fine.  If they had told me that to start with I might have saved the
customer.  Screw them.


--
Sincerly,
The guy who makes the final decision on who we buy from.
Bob La Londe

The Security Consultant
Bob La Londe - Owner
P.O. Box 5720
Yuma, Az 85366

(928) 782-9765 ofc
(928) 782-7873 fax

Licensed Contractor
ROC103044 & ROC103047



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