Re: New House Alarm - Am I locked out?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

eggsactly


"GROUP MODERATOR" <MODER@xxxxxx> wrote in message
news:7bzVh.27068$254.4733@xxxxxxxxxxxxxxxxxxxxxxxxx
| what usually happens is the old owner moves and fails to notify the
alarmco
| or notifies after the phone has already been disconnected so the alarmco
| can't upload the panel.  the OP has no phone line.  so now it requires a
| service call.  how is that the alarmco fault?
|
| "tourman" <robercampbell@xxxxxxxxx> wrote in message
| news:1176942705.554382.233680@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > Assuming of course no monies were owed on the panel, the issue is
| > really the correctness or not of locking it in the first place.
| > Assuming they did lock it for no valid reason, then they DO have an
| > obligation to make the situation right (since they had no right to
| > make the situation WRONG to begin with). It's called restitution for a
| > wrong committed.
| >
| > Obligations or not to the new owner has nothing to do with it. It's
| > called doing the right thing.
| >
| > RHC
| >
| >
| > On Apr 18, 7:50 pm, "Crash Gordon" <webmas...@xxxxxxxxxxxxxxxxxxxxx>
| > wrote:
| >> Why should they do it for free? Granted it would be good pr and all
that,
| >> but why would you *expect* them to do it for free? They have no
| >> relationship
| >> to the new owner at all.
| >>
| >> "Nick Lawrence" <n...@xxxxxxx> wrote in message
| >>
| >> news:68468$46265099$43bca3f1$26200@xxxxxxxxxxxx
| >> | Jason...
| >> |
| >> | The former homeowner purchased the security system, you bought the
| >> house
| >> | with it already installed: therefore you own it.
| >> |
| >> | The former owner had the 'monitoring turned off'. But it appears the
| >> | outgoing dealer locked the panel instead.
| >> |
| >> | Options? Suggest you call the outgoing dealer, ask that they
un-disable
| >> | the panel, remove the 'local programming lockout', and restore both
the
| >> | 'installer code' and 'CSID' to the factory default, and that they do
it
| >> | today.  Because it appears they did not merely 'turn off the
| >> monitoring'
| >> | (as they were instructed to do), ask for this to be done at n/c.  You
| >> | will need regular telephone dialtone connected to the alarm's RJ31X
| >> jack
| >> | for them to do this.
| >> |
| >> | If they are uncooperative, you might remind them that Bay Alarm
Company
| >> | of Pacheco CA was brought to task for locking out consumers, in a
| >> | purported class action lawsuit.
| >> |
| >> | As a sidebar, a Bay Alarm Company of Pacheco CA (a related company,
and
| >> | a long story) was found by the CA alarm license authorities to have
| >> been
| >> | an unlicensed CA alarm company from 10-2000 til 12-2005.
| >> |
| >> | Once it is unnlocked, there are other monitoring agencies able and
| >> | willing to help you reprogram your system, and, if you elect, to
| >> provide
| >> | monitoring service, at competitive prices.
| >> |
| >> | What is the name and city of the outgoing alarm dealer?
| >> |
| >> | Give me a call if you'd like, phone number at the website below.
| >> |
| >> | Nick Lawrence
| >> |http://911Alarm.com
| >> |
| >> |
| >> || jasonext...@xxxxxxxxx wrote:
| >>
| >> | > Hello all.  I recently purchased a 7 year old home that has a
| >> built-in
| >> | > alarm system.  The previous owner chose to purchase the unit as
part
| >> | > of the then-new home's price rather than lease, but when he had the
| >> | > monitoring turned off prior to sale it looks like they locked the
| >> | > board.  They used a First Alert FA147c panel and a fixed word
keypad.
| >> | > It permanently displays "dl" on the display, which according to the
| >> | > manual means the system is disabled.  No notices for zone trips are
| >> | > provided and the motion sensors are shut down.  I cycled the power
| >> and
| >> | > used both * and # methods to try to retrieve the installer code,
but
| >> | > #20 makes the system display "EE" on the keypad.
| >> | >
| >> | > It appears I'm locked out and the system is permanently disabled.
| >> | > Does anyone have any experience with this board to know if this is
| >> the
| >> | > case for sure?  If it is locked, what are my options?  Can I swap
| >> | > boards with a Vista 10SE and keep my sensors as they are, or do I
| >> have
| >> | > to ditch everything and start over?  A drop-in FA147c replacement
has
| >> | > proven impossible to locate, and even then I'd have to procure a
| >> Alpha
| >> | > keypad to program it.  I'd just like to be able to use this alarm
| >> | > locally without a monitoring service.
| >> | >
| >> | > Thanks for your help.
| >> | >
| >
| >
|
|