Re: New House Alarm - Am I locked out?

[tourman <robercampbell@xxxxxxxxx>]

Jeez...I wonder what the ng reaction would have been if I had
suggested that......:)))

RHC

On Apr 18, 1:07 pm, Nick Lawrence <n...@xxxxxxx> wrote:
> Jason...
>
> The former homeowner purchased the security system, you bought the house
> with it already installed: therefore you own it.
>
> The former owner had the 'monitoring turned off'. But it appears the
> outgoing dealer locked the panel instead.
>
> Options? Suggest you call the outgoing dealer, ask that they un-disable
> the panel, remove the 'local programming lockout', and restore both the
> 'installer code' and 'CSID' to the factory default, and that they do it
> today.  Because it appears they did not merely 'turn off the monitoring'
> (as they were instructed to do), ask for this to be done at n/c.  You
> will need regular telephone dialtone connected to the alarm's RJ31X jack
> for them to do this.
>
> If they are uncooperative, you might remind them that Bay Alarm Company
> of Pacheco CA was brought to task for locking out consumers, in a
> purported class action lawsuit.
>
> As a sidebar, a Bay Alarm Company of Pacheco CA (a related company, and
> a long story) was found by the CA alarm license authorities to have been
> an unlicensed CA alarm company from 10-2000 til 12-2005.
>
> Once it is unnlocked, there are other monitoring agencies able and
> willing to help you reprogram your system, and, if you elect, to provide
> monitoring service, at competitive prices.
>
> What is the name and city of the outgoing alarm dealer?
>
> Give me a call if you'd like, phone number at the website below.
>
> Nick Lawrencehttp://911Alarm.com
>
> jasonext...@xxxxxxxxx wrote:
> > Hello all.  I recently purchased a 7 year old home that has a built-in
> > alarm system.  The previous owner chose to purchase the unit as part
> > of the then-new home's price rather than lease, but when he had the
> > monitoring turned off prior to sale it looks like they locked the
> > board.  They used a First Alert FA147c panel and a fixed word keypad.
> > It permanently displays "dl" on the display, which according to the
> > manual means the system is disabled.  No notices for zone trips are
> > provided and the motion sensors are shut down.  I cycled the power and
> > used both * and # methods to try to retrieve the installer code, but
> > #20 makes the system display "EE" on the keypad.
>
> > It appears I'm locked out and the system is permanently disabled.
> > Does anyone have any experience with this board to know if this is the
> > case for sure?  If it is locked, what are my options?  Can I swap
> > boards with a Vista 10SE and keep my sensors as they are, or do I have
> > to ditch everything and start over?  A drop-in FA147c replacement has
> > proven impossible to locate, and even then I'd have to procure a Alpha
> > keypad to program it.  I'd just like to be able to use this alarm
> > locally without a monitoring service.
>
> > Thanks for your help.