Re: Quality Ademco Engineering

[Jim <alarminex@xxxxxxx>]

On Apr 15, 1:20=EF=BF=BDam, Nomen Nescio <nob...@xxxxxxxxx> wrote:
> Robert L. Bass wrote:
> >It's the same with most manufacturers.
> >One reason is the newer panels may
> >have a totally different EEPROM map.
> >It's far easier to ensure that all fields
> >are correct if they require you to write
> >the replacement panel's program from
> >scratch.
>
> I understand the difficulty in trying to map every field of the old panel
> to the new panel. =A0But lots of information stays the same. =A0Receiver
> format, receiver phone number, zone types and alpha descriptions all stay
> the same. =A0Even the field numbers are the same, in some cases. =A0If th=
ey
> would copy the obvious stuff, I wouledn't mind filling in the blanks now
> and then.
>
> This problem will eventually come up with every programmable panel in the
> field today. =A0They'll all need replacing eventually, and when they do, =
the
> old panel will be obsolete, no longer available. =A0Even if you use the s=
ame
> brand, it means reprogramming the whole panel. =A0That isn't so bad for an
> eight zone system. =A0Replace a 60 zone panel and it is a lot of extra wo=
rk.
>
> >Honeywell's (nee: Ademco's) Myweb Tech
> >website has documentation listing compatibility
> >of each keypad, panel and accessory.
>
> That's the problem: =A0the info is wrong. =A0The website says the 4140XMP=
T2 is
> compatible with the 6160. =A0It isn't. =A0Ademco documentation is poor.

Years and years ago, I used Ademco equipment but stopped using them
because of their poor documentation. Equipment was ok, it's just that
the documentation was written beginning to end with no index or even a
table of contents. If you wanted to change a particular item in the
programing, if you weren't totally familiar with the panel, you had to
start reading from the beginning of the instructions to find out the
particulars on a specific programing point or call and wait on hold
for tech support. Not even a frickin glossary of terms. Back then,
Napco had an alphabetical list of programing points and even the
numerical locations in the program, a table of contents and index..
Never used Ademco again unless it was a takeover.