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Re: Notifier
Robert L Bass wrote:
> [Note to those easily offended: The
> above is not intended as a slam against
> installers in general. I assume most do
> have the tech support phone numbers
> in their Rolodexes.]
What's a "Rolodex"?
> Rats! I was hoping that by being an elitist
> drop shipper I would automatically become
> an expert at everything.
You are. You still haven't explained how to get a Napco LCD keypad to
read: "Attention Burglar!" on the first line and "Go Ahead. Make My
Day." on the second. I (along with Bob La Londe, and Jim) would really
like to know.
> I always thought the term, trunk slammer,
> was simply an insult hurled at smaller or
> newer competitors by people whose only
> selling point was that they work for a big,
> old company.
"Trunk Slammer" started off as a reference to any trades person that
considers a job "done" when he slams the trunk (back doors) of the his
car/truck at the end of it. He's never heard of after sales service and
more than likely has a BBB report as bad as yours. Since I first heard
it used (when I got into the trade 25 years ago), it's "expanded" to
include any trades person that works from his home with a single service
vehicle (which is blatantly unfair as many of these guys *are* just
starting out, have an excellent business plan, and recognize that good
service is "key" to the growth of any successful *service business*).
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