Re: I give up

["Bob Worthy" <securinc@xxxxxxxxxxxxx>]

"alarman" <alarman2000@xxxxxxxxx> wrote in message
news:FpJQg.75$rS.52@xxxxxxxxxxxxx
> One of my accounts suddenly misses a daily timer. I call the customer;
"Oh,
> we had digital telephone service installed. And, oh, by the way, the
> "technician" said "the alarm wasn't hooked up right."
>
> Sooooo, your alarm system has sent signals daily since 1989, and
> now.....what...the $8.50/hour phone "technician" comes to your house
> and...NOW the alarm isn't "hooked up rught?????"
>
> Fast forward to service call: I go to the MPOE, yup. The "technician" has
> been there all right. He just cut the wiring that used to go to the
> protector terminals. But where is the cable company's SNI?  Walk around
the
> house a couple of times...it's not there. Oh, ok. So it's NOT digital
> telephone service, it's VoIP. Yup. There's the modem right next to the
> computer, plugged into the phone jack. Sorry Mrs. customer, your Time
Warner
> digital phone service is crap, and will not support your alarm system.
>
> Customer says I should maybe keep people advised of this.
>
> If only there were some way to publicize the wonders of VoIP...perhaps
> a...NEWSLETTER...like the one I just sent out to them in June. With the
> article on VoIP. Right there on the front page. In English. Small words.
Big
> type.
>
> Kind of a rehash of the article I wrote and published last year in another
> newsletter.
>
> Similar to the one on my website.
>
> <Sigh.>
> --
> js

Like "rats in your attic". They are always upset at the person bearing bad
news rather than at themselves for making bad or at least uneducated
decissions.

> - Light travels faster than sound.  That is why some people appear bright
> until you hear them speak.

:o]