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Re: Hello Mr Bass I need you to read your emails..



Thanks, I will give that a try in the morning.


Frank Olson wrote:
> us1 wrote:
> > Thanks for the update. I will be better off buying a new panel rather
> > then deal with any of the antics provided by this online vendor. I am
> > sure I would send my panel in and never get one back.
>
>
> First of all, if it's a warranty issue, you should be dealing with
> Napco, not Bass.  If you're the "original purchaser" you shouldn't have
> a problem contacting them directly and exploring a "warranty repair".  I
> believe that panel has a three year warranty.
>
> Try their website for contact info:  http://www.napcosecurity.com



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