Re: DSC DLR3-IP comm problem with DICE

["J Barnes" <trishnjames@xxxxxxxxxxx>]

You should talk to Dice,  if the panel is reporting to the receiver
correctly then you can about bet it is not a panel problem.  The receiver
kicks out its "own format" to the CS software and the software is not
recognizing it.

James


"Rob" <happy_hotei@xxxxxxxxx> wrote in message
news:3jCZg.858$xF1.405@xxxxxxxxxxxxxxxxxxxxxxx
> I've setup a DSC TL300 Internet communicator for a Paradox Spectra 1738
> using phone imulation.  (Not my choice for pairing these two up)  Anyway,
> communication is fine from the alarm panel to the communicator and again
> from the communicator to the central station's line card, but when Dice
> gets the information, it's seeing the account as an unknown.
>
> I realize this is less of a security alarm problem and more of a CS
> problem, but I was wondering if anyone has had the opportunity to use
> DSC's T-Link 300, and if so, have they been able to send signals using any
> communication other than SIA?
>
> Of course, if I could, I'd take out the Paradox and replace it with a
> 1555. Unfortunately, this is not one of my options.
>
> -Rob
>