Re: More VOIP/Digital Voice

["tourman" <rh.campbell@xxxxxxxxxxxx>]

You might want to try SIA on that Power 832. I've had no problems using
that format although I don't have enough in service on VoIP to make any
kind of real statement about anything. However, any reading I have done
seems to indicate if anything's gonna work it will either be Contact ID
or SIA formats.

RHC

J Barnes wrote:
> I just went on a service call today,  customer has VoIP and a DSC Power 832.
> It will report sometimes and other times it will not.  It is using contact
> id for its reports.  I am going to try 4+2 monday and see if the problem
> clears up.  If not I will sell him on our AES network.
>
> James B
>
>
>
> "secure15" <secure15@xxxxxxxxxxxxx> wrote in message
> news:OF6ch.101$Tl1.13@xxxxxxxxxxxxxxx
> > Jim wrote:
> >> Jim Rojas wrote:
> >>> I have Vonage VoIP service, and I am actually able to download many
> >>> different panels with minor problems.
> >>>
> >>> Jim Rojas
> >>>
> >>>
> >>>
> >> In my area, Cablevision VoIP is working with Napco panels and (feedback
> >> from others) most other newer panels. I haven't experienced it first
> >> hand, but in my area, Vonage doesn't work reliably. The reason given by
> >> Cablevision (true or not?) is that the allocation of bandwidth for
> >> "their" VoIP is an exclusive amount of bandwidth, set aside especially
> >> for their phone service. When other service companys use their cable,
> >> they are not given access to Cablevisons "exclusive" VoIP  bandwidth
> >> and are relagated to a less stable area of the spectrum. Feedback seems
> >> to verify their claim so far. Downloading on Cablevision works most of
> >> the time but sometimes you have to try multiple times before you can
> >> make a good connection. Sometimes multiple "trys"  are required to
> >> up/download a section. Definitely more time consuming than Pots.
> >>
> >> One of the things that I couldn't have forseen, was that Napco has a
> >> feature that allows you to choose "Touch tone dialing with Rotary back
> >> up" for dialing mode, which I've been programing in my panels for
> >> years. Now I have to change the programing of every panel that converts
> >> to VoIP to "Touch Tone Only" otherwise they'll only get one shot at
> >> reporting.
> >>
> >> But, Oh well, it's a  service call and I can educate them first hand on
> >> the downside of VoIP and also get a chance to up-sell them on a backup
> >> system
> >>
> >> Also, after a bad start on Cablevisions part and thousands of enduser
> >> complaints regarding their ignorance and complete disregard of alarm
> >> communication wiring, we set up a working relationship with Cablevison.
> >> We trained their "trainers" and set them up with demos of lots of older
> >> communicators along with examples and explanations of line seizure and
> >> RJ31X wiring. Every Cablevision VoIP installer goes through the
> >> training and I have to say that after the intial turmoil they caused,
> >> the complaints have dropped to a bear minimum. They're not perfect, but
> >> they're obviously trying hard. Now, when someone calls for a switch to
> >> VoIP, they are asked if they have an alarm system and part of their
> >> installation, is to have the end user send a signal to central after
> >> the switch.
> >>
> >> Is anyone having a problem with any particular Manufacturers alarm
> >> panel ????? .
> >>
> > Hi Jim,
> > Cablevision works great with Napco in Port Jeff Station, but won't work
> > for shit in Commack (napco too).
> > Mike