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Re: What can you say
Who knows, perhaps they bought it from an on line vendor who has no
knowledge of the product they sell, can't offer any service and doesn't
respond to emails or phone calls.
Doug
--
"Robert L Bass" <robertlbass@xxxxxxxxxxx> wrote in message
news:FfmdnTfVXJNA-lDZnZ2dnUVZ_qudnZ2d@xxxxxxxxxxxxxx
> >They asked me to look at a couple problem cameras they had... at first it
> >looked like a couple views were stuck on night views, but on closer
> >inspection, it turned out the DVR was frozen. After rebooting, a little
> >further investigation revealed the machine had been frozen since 1am the
> >previous morning... some 41 hours. And it had locked up almost exactly 9
> >hours after being installed as new by the supplier. Nice.
>
> Hmm. Someone else installed a system at 4:pm on one day. It locked up at
> 1:am that night and the customer called you to check it out the very next
> day. Why didn't they call the guy who installed it if it failed in 9
> hours?
>
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