Re: Gemini P3200 - * ZONES FAULTED ***

["Roland Moore" <roland@xxxxxxxxxxxx>]

>It's one more reason why I wouldn't ever recommend doing business with Bass

I think the poor guy just wants his alarm fixed, not a link to goofysplace.
I say Napco can see what Bass is doing here just like everyone else can. Why
don't we try letting Napco deal with Napco and Microsoft deal with
Microsoft. What Bass is doing or not doing doesn't bother them enough to
bother me with it. Unless or until either of these legal entities pays me to
protect their interests, and gives me legal standing to do so, I say let's
just try and help this guy out and get his problem fixed in the meantime.

"Frank Olson" <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ZYSlh.545178$R63.293034@xxxxxxxxxxxx
> mpsully@xxxxxxxxxxx wrote:
>> Thanks Robert.    No recent lighting or storms.   I tried to download
>> the software from your site, but had some problems.   I sent you a
>> separate email.     If it does turn out to be a bad board, is there a
>> way to buy just a replacement board rather than a whole new P3200?
>>
>> Any other ideas on why the system thinks all of these zones are open?
>>
>
>
> It would be far easier for you to source a board locally (from either a
> Distributor or local alarm dealer).  Mark may be right and the board is
> faulty.  The way to confirm this is to place a short directly across one
> of the faulted zones.  If the zone clears, it's a field problem.  If it
> doesn't, it's a board problem.  See if you can find the end-of-line
> resisitors (some installers leave them inside the can next to the
> battery).  If you place one across one of the faulted zones and it
> "clears" it indicates the board did in fact lose it's programming
> (reverted to default).  That tells me it's time to replace it, not
> reprogram it.
>
> Robert should *NOT* be providing the Napco software as a download from his
> site.  This violates Napco's EULA and Copyright.  He got in some trouble
> with DSC over doing the same thing a few years ago.  This is no different
> from someone "offering" Microsoft Software as a remote download.  It is,
> however, far to much to expect Robert will "withdraw" this "service"
> voluntarily.  It does, after all, set him apart from legitimate online
> stores that compete with him.  The "added service" he provides no doubt
> appeals to those same individuals that enjoy downloading movies and
> software illegally.  It's one more reason why I wouldn't ever recommend
> doing business with Bass.