Re: What can you say

[Matt Ion <soundy@xxxxxxxxxxxxxxx>]

Bob La Londe wrote:
> "Doug L" <vssdoug@xxxxxxx> wrote in message
> news:vpNyg.123$0F5.0@xxxxxxxxxxxxx
>
>>So I had a customer with an old VCR/Multiplexer call me yesterday having
>>problems with the system, hasn't worked for at least a month they tell me,
>>but now they need it repaired so they can view an incident that happened
>>last week.
>
>
> I caution customers with VCRs that they should be cleaned and serviced once
> a year if their unit is in a clean environment.  With the price of some VCRs
> its about the same cost to run them for a couple years and just replace them
> though.
>
> Ask the customer when their unit was last serviced, and somebody looking at
> it on site does not count.  To service a unit properly requires bench time.

A VCR can be replaced anymore by a single-channel standalone DVR for the same
cost, or less... handy, considering most manufacturers have discontinued their
time-lapse models.