Re: DSC 1555 vs DSL

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

I find that most of my alarm panels will communicate to central station
without a DSL filter but I absolutely cannot do a successful upload/download
without one in place.  I sell them to my customers for $39.95 and have never
had anyone complain.  If they have DSL, they are generally a tech-savvy,
upscale person and are perfectly capable of understanding they why of the
filter.  I also tell them that the filter will help keep the alarm from
degrading the quality of their DSL and improve their performance.

We even install a DSL filter if the customer is planning to add DSL in the
future.  It saves me a trip back.

"alarman" <alarman2000@xxxxxxxxx> wrote in message
news:CglXf.6704$Fo3.5433@xxxxxxxxxxxxx
> "mikey" <loismustdie@xxxxxxxxx> wrote in message
> news:442dd18f$0$23562$6d36acad@xxxxxxxxxxxxxxxxxxxxxxxx
>> I visited a client today on an unrelated matter and was surprised to see
> DSL
>> filtres on the phones. Sure enough, she has high speed. The 1555 has been
>> faithfully calling in daily and has never missed a beat. I installed the
>> Exce... whatever (why do they make it so hard to remember the name?)
> filtre
>> anyways but the thing is 30 bucks. It's kinda difficult to ask the
> customer
>> to pay for it when they don't see why it's needed. I guess not clobbering
>> her overnight downloads from that wrestling site make it justifiable but
>> it's still a bit of a hard sell.
>
> Mike
> Just explain why the filter is needed, and let her decide. Write on the
> service ticket the reason for the filter, and if she declines, have her
> sign
> it.
> js
>
>