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Re: New House Alarm - Am I locked out?



On May 4, 8:05 am, Picklesheimer <n...@xxxxxx> wrote:
> jasonext...@xxxxxxxxx wrote:
>
> > You didn't miss anything.  I don't know where he got that idea.  They
> > DO sell parts and they DO sell service.  If you call them they say
> > "you own the system."
>
> read the contract einstein.  you don't own the part that contains the
> proprietary info. ie the board.
>
> >I don't want their "SERVICE", I wanted to use
> > the parts that I now own.  I don't know if the phrase "came across an
> > abandoned system" is really applicable either, since they told me they
> > just shut it down about a month ago when the owner moved out.
>
> that's because they own it and can do as they like with their property.
>
> >It
> > sounds like he selectively read a few sentences and went off on a
> > tangent.
>
> it looks like you failed to read the contract and went off ass if you had.
>
>
>
> > To answer some of the other posters, though, you're right.  It isn't
> > worth it.  I stopped talking to Guardian altogether a week or so ago
> > since they wouldn't cooperate.  A number of people have suggested
> > seeking counsel, but it's really just not worth the time over a $30ish
> > board.  If it was a top-of-the-line system it might be worth making a
> > stink at this point, but it's not.  I'm talking to a couple posters in
> > this thread, and have plans to contact a few more that offered their
> > help, about replacement options but I'm still surrounded by boxes at
> > this point and that has priority.  I'll get something done in the next
> > few weeks.
>
> now you sound like you know whats going on. if you're going to be your
> own alarm
> contractor then you'll have to do as an alarm contractor would do if
> they came across
> this system.  1. either learn to hack the board or 2. buy a new board.
> or 3.  put in new system.  welcome to the bigs, kid.

It's like you're just pulling this stuff out of thin air.  I called.
I asked, "do I own the panel in the basement?", and they gave me a
list of the parts of the system that I own.  This included the keypad,
panel, sensors, all in-home wiring, and the siren.  I can't get a copy
of the purchase agreement as they kindly put the previous owner's
social security number on it and won't redact it, but I had the
previous owner read me the parts on ownership and there was no clause
that they retained ownership of any part of the system itself.  The
only way I can look at it myself is if I give them MY social security
number as if I was signing up for service, as they also refuse to send
out a blank copy of the agreement.  I got to a third-level tech on
their customer service line, and their story never changed, so it
seems pretty unlikely they own the panel.  Unless they're also in the
business of lying to people, which I suppose could be likely given
their behavior thus far.

In any case, why are you so threatened by this?  There's no need to be
so condescending.  You are not the king of security systems.



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