Re: Paying customer wakes up to CF alarm every morning

["Frank Olson" <feolson@xxxxxxxxxx>]

<brettjbyers@xxxxxxxxx> wrote in message
news:1126408549.182257.211460@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I had my system installed about two years ago and it worked great until
> I switched to Vonage VOIP Service. I know, bad boy but with family in
> London a $29 phone bill is much better than $120/month.  Brinks has
> been out here 3 times to try to fix, and it has bounced back and forth
> between vonage and Brinks.  My wife and I are moving in a month or two
> so not a huge deal, but now I am getting a "CF" error (communication
> failure) and every morning at 7:12am the things starts beeping
> incredibly loud and will not stop until cancel is hit.  For mornings I
> want to sleep in... no dice and those I am up early my dogs freak out
> OR if I have left they get to listen to beeping all day.  As I am
> moving and will have Brinks install at my new home (with a REGULAR
> line) I have not pressed the issue but when I called to ask them how to
> turn this off they say it can't be.  I do not believe them- my guess is
> they are afraid I am going to use as a local system but I am still
> under contract and still paying every month.  I dont want to unplug
> because I do like having alarm on at night... just dont like that CF
> error waking me up.  Any ideas?????


If you're in that situation where you absolutely have to keep the service
(under contract), then have them program the test time for some time in the
afternoon, instead of in the morning.  That way your "CF" signal will start
up when everyone's awake...  Unless of course you're like my son who sleeps
until sometime after 1430 because he works shifts...