Re: DLS 2002 not "seeing" LCD5500Z keypad

[<thesatguy1@xxxxxxxxxxxxx>]

DSC has a hard time with addons.  Most of the time when I add one zone
expander it thinks there are two.  Trying to get it to notice that you have
switched or removed keypads is almost impossible.
Try this.  Remove the keypad from the panel and remove the account from the
software.  Open a new account called test or domething and dial up the panel
and let it identify it.  Then it will search for modules and it won't find
any.
Hook up the keypad and change the account number in the panel.  Add a new
test account in the software and dial it up again and let it identify the
panel and search for modules and see if it finds it this time.
Hopefully that will do it.

"Robert" <rdturner0@xxxxxxxxx> wrote in message
news:1129079646.357708.320400@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> For some strange reason, I cannot get the DLS 2002 SP2 software to see
> an LCD5500Z keypad. It sees the keypad in general (in that the "system
> graphic" contains a keypad, but it shows it as an LCD5500), but will
> not allow programming of the keypad (i.e. all the text labels, etc).
> I've tried adding the keypad to the account explicitly, with the
> correct version (3.1), but the DLS software always rejects it and
> recommends removing it from the account. Even if I force it to leave it
> on the account, it won't communicate with it.
>
> The keypad is in partition 1, slot 1. The panel does seem to see the
> keypad and the keypad functions properly as far as I can tell. It's as
> though the panel doesn't think the keypad is a Z model (LCD5500Z) and
> thinks it's a regular fixed message/icon keypad (LCD5500).
>
> Anyone got any ideas?
>
> Thanks in advance for any suggestions people might have.
>
> Robert
>