be careful when allowing bad techs in your home

["Sonicduck" <jones1019@xxxxxxxxxxxxx>]

Suzanna of Hermosa Beach CA (12/10/03):
ADT has installed a faulty alarm in my restaurant. The original
technician was sent out on July 16, 2001, and instead of doing his job
properly, managed to make a sexual advance at me. Up to the present
time, I have had nothing but a hard time with ADT when it comes to
customer service, billing, repairs, questions, etc. My restaurant has
been broken into 4 times, and instead of fixing the problem, ADT sent
my account to collections.

Two police reports have been filed with the Hermosa Police Department.
I feel very violated and unsafe in my place of business. I have a
broken safe, and $800 missing. After the 1st police report was filed,
ADT did send a technician out, but 2 days later disconnecetd my
service. I did not receive a bill for the month of November, and even
though ADT knew my system was faulty, they sent me to collections.