Paying, But No Monitoring For Years

["Sonicduck" <jones1019@xxxxxxxxxxxxx>]

ADT please quit laughing I know I was a fool


This is a copy of the letter going to TYCO-ADT

Hi there,

Customer number XXXXXXXXX here

How ya doin? Well however you are doing, you will be doing it without
my business. Since I dont want to call, You can pay for the call or
not. But you really should make sure this gets rerouted to someone with
a business brain and maybe your lawyers. Really, its such a piddling
sum of money anyway. But, to make me happy you could give it all back.
See I also received letters asking me to return the equipment we were
not using. . . .

Now when I spoke to Edna who reads from a script, she said it was my
responsibility to check the system. So its not on the back of the
contract I don't have, how would I have known that? How would
everyone who has a company bought by ADT know that? If you start
getting a lot of shut off complaints, you know, where people realize
they are just very lucky to have not been broken into, and your
cAompany is very greedy,thank me okay. See I love to spread consumer
alerts about big companies with no heart or soul.

The system was not originally installed by Financial Security Systems,
I still have the parts and can prove that. They upgraded two monitors.
Now if you were not wise enough to realize that they billed you for a
full system they never installed, that's not my problem. The parts
and serial numbers will vouch for that.

You have not been monitoring my system since at least 2001. But you
have taking my checks every month. The biggest issue your company
caused was to tell my insurance company that you were indeed providing
24 hour service. Not true. Then when I complained you all said , I
should check the back of my contract. I dont have a contract. You all
bought my company and continued service. tsk......Well you can come and
get your equipment it has been removed and placed in a box and I will
put it at the curb for pickup. Youre fired.

Ed and Rosanne S

Rose s