Re: Please hold... Please hold... Please hold...

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:1110474289.bc9739eaf21bf53f7d02362f68c430e8@xxxxxxxxxxx
> "Nick Markowitz" <nick-markowitz@xxxxxxxxxxx> wrote in message
> news:bwZXd.51127$ya6.15277@xxxxxxxxxxx
> > The problem is all the idiot installers and there companys who will not
> > train them properly calling up and tying up tech support with common
> > questions that they should know the answer for. How many times when i
call
> > tech support the person answering the questions is glad to talk to some
> one
> > who has a legitamte programing or other quastion not bullshit how do i
> wire
> > in a door contact.and other stupid stuff
>
> Nick, that is part of the problem, and it compounds another problem.
Quite
> often tech support people assume you don't know anything and make you go
> through a lot of ancillary bullshit before addressing your real problem.

There's a good reason for that Bob

> Although to be honest I can certainly remember many times when one of my
> guys couldn't figure out why a Napco fire zone wasn't working properly
> because they had it wired up to the burg terminals on the board.
> Grrrrrrr!!!!!
>
> Bob La Londe
> www.YumaBassMan.com

Thats usually the reason :)